Chair of Business Information Systems


Research and Projects

In research we currently focus on:

  • Crowd Knowledge
  • Digital Competences
  • Adaptive Gamification
  • Organizational Requirements for Digital Transformation

In addition, the Chair of Business Information Systems coordinates ESCP Europe Berlin´s partnership with the Erasmus+ projects moonlite and ReOPEN.

Crowd Knowledge

Crowd Knowledge is constituted by the collaborative efforts of dispersed users to aggregate and enrich information. Social Knowledge Environments provide tools that facilitate processes leading to the creation and utilization of crowd knowledge. The pervasion of networks and communication technology fostered the implementation and use of crowd-based methods in our everyday life.
As Crowd Knowledge presents a cost-efficient and anytime available approach to process information and even gain knowledge, a multitude of interesting possibilities and use cases arises. In our research, we focus on two aspects. First, we aim to define crowd knowledge and establish an artefact framework to support technical interoperability as well as provide a basis for scientifically consistent analyses and discussion of crowd-based approaches. The second research area is the understanding of the effect of presented crowd knowledge artefact attributes onto users’ perception and selection, depending on the personal relevance. The exchange of complex information between persons with a high variety of educational backgrounds is common in both healthcare and consulting. Therefore, those fields often present a fertile environment for our research.

Blesik T, Bick M (2016) Adoption Factors for Crowdsourcing Based Medical Information Platforms. In: Lehner, F, Fteimi, N (Hrsg.) Knowledge Science, Engineering and Management, S. 172–184. Springer International Publishing, Cham.
Martensen M, Ryschka S, Blesik T, Bick M (2016) Collaboration in the consulting industry: analyzing differences in the professional use of social software. In: Business Process Management Journal. Volume 22, Issue 4
Blesik T, Dehling T, Sunyaev A (2014) Improving Comprehensibility of Medical Information Proof-of-Concept for Patient Information Leaflets. In: Proceedings of the Multikonferenz Wirtschaftsinformatik (MKWI 2014)

Digital Competences

Digital competences in a working context are an increasingly popular but rather unexplored field of research. Given that current research on digitization`s impact on workforce is mainly driven by macroeconomic studies dealing with aggregated indicators such as the unemployment rate, our focus is placed on investigating the individual employee level.
In our first paper on this topic (Murawski and Bick 2017b), we elaborate on the current understanding of digital competences based on extant literature and find that there is a lack of both sound definitions and distinctions to related concepts such as IT skills (the so-called jargon jungle). We examine and discuss further research opportunities and conclude by providing a first draft of a research agenda.
In our second paper on digital competences (Murawski and Bick 2017a), we focus on required competences for a specific ‘digital’ occupation, namely big data professionals. For this, we analyse online job ads by making use of a text mining approach (i.e., a topic model). Additionally, for gaining a better understanding of the short supply of data professionals on the labour market, we investigate what competences are imparted through data-related master`s programmes by conducting a content analysis on master’s programmes curricula. Through comparing required and imparted competences we can identify different ‘gaps’ for different competence areas and discuss related implications.
Current research projects aim at exploring required digital competences of employees in knowledge-intense industries and in identifying organizational requirements which are prerequisites for unfolding individual digital competences.

Murawski M, Bick M (2017a) Demanded and Imparted Big Data Competences: Towards an Integrative Analysis. Proceedings of the 25th European Conference on Information Systems (ECIS), Guimarães, Portugal: 1375–1390.
Murawski M, Bick M (2017b) Digital competences of the workforce – a research topic? Business Process Management Journal 23(3):721–734. doi:10.1108/BPMJ-06-2016-0126.

Adaptive Gamification

Adaptive gamification is an emerging and fast-growing research stream, that enhances traditional gamification approaches with user-centered, personalized and adaptive incentive mechanisms, tailored to a specific characteristic of different users and contexts.
While game-like elements have been successfully applied to increase end-user engagement, satisfaction and task performance in different domains, the effectiveness has often been mixed, highly context specific and varied among individuals.
Therefore our research focus is to undersand how adaptive gamification appraoches can be developed to overcome such problems.

Böckle M, Novak J, Bick M (2017), Towards Adaptive Gamification: A Synthesis of Current Developments, Proceedings of the 25th European Conference on Information Systems - ECIS 2017, Guimarães, Portugal, June 2017.
Böckle M, Micheel I, Bick M, Novak J (2018), A Design Framework for Adaptive Gamification Applications, Proceedings of the 51th Hawaii International Conference on Systems Sciences - HICSS 2018, Hawaii, USA, January 2018 (forthcoming).

Organizational Requirements for Digital Transformation

The digital transformation revolutionizes traditional structures of the working world in less than a decade. As new connected, smart, human-centered and cloud-based technologies find their way into organizations, innovation and product life cycles shorten drastically. Established processes and business models are challenged. Thus organizations need to evolve in order to stay competitive in this VUCA (volatile, uncertain, complex and ambiguous) world. In this context, we investigate organizational requirements crucial for the advantageous use of the employees’ individual competencies for the purpose of ensuring the organization’s competitiveness. In order to answer our research question we conducted semi-structured expert interviews in the field of knowledge work. Through inductive content analysis of the interview transcripts and a review of the literature in this field we were able to identify a number of new organizational requirements to support the organization’s competitiveness in the era of digital transformation. Current research addresses new roles and positions emerging in the era of digital transformation.

Murawski M, Thordsen T, Martensen M, Schwind C, Bick M (2017), Organizational requirements for digital transformation—a first empirical investigation, 10th Strategic Competence Management Symposium, Berlin, Germany, September 28–29, 2017.

Moonlite Project

MOONLITE stands for Massive Open Online courses eNhancing LInguistic and Transversal skills for social inclusion and Employability and consists of a consortium of seven European partner organizations . The Erasmus+ funded programme aims at using open online courses strategically for higher education teaching and to support refugee learning. The European researcher and expert team explores pathways that ensure the recognition of the knowledge acquired through online learning and that facilitate students´ and refugees’ access to higher educational institutions and/or to the labour market. Additionally, a tool that quantifies the financial, environmental and social contributions of online learning will be developed. The lessons learned will be published for uptake by other higher education institutions in Europe and guidelines will be provided for policy makers at governmental level in order to maximise the potential of MOOCs for both the educational system and for society.

Main contact at ESCP Europe Berlin: Charlotte Traeger,


ReOPEN Project

ReOPEN is an Erasmus+ funded programme focussing on the Recognition of Valid and Open Learning and acknowledging that transparency and recognition of skills and qualifications facilitates learning, employability and labour mobility. The international consortium of ReOPEN consists of six partner organizations from five different countries. The project´s goal is to create instruments to develop validated Open Online Learning and thus enable the recognition of non-formal learning. It also aims at providing respective training materials for teachers and trainers in higher education, continuing education and training as well as in companies and adult learning organizations. An online platform is created to develop non-formal open learning curricula including learning validation and recognition instruments (learner credentials, digital badges, learning path recognition and assessment tools). This platform serves as the basis for future collaboration with partner institutions on the validation and recognition of their open learning courses.

Main contact at ESCP Europe Berlin: Matthias Murawski,