ESCP Europe > London > London Campus > FAQ - London Campus


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Download ESCP Europe's Guide to London 2011
Download the Master in Marketing and Creativity Student Handbook 2012/13
Download the Master in Management Student Handbook 2011/12
Download the Master in European Business Student Handbook (September 2011 edition)

Living in London

FAQ - London Campus

  1. What are my course dates?

    Master in Management (2011/12)

    Master 1
    Seminar Week: 6th - 8th September 2011
    1st Semester: 12th September - 2nd December 2011
    Exam Week: 5th December - 14th December 2011

    Christmas break: 19th December 2011 - 2nd January 2012
    Resit Week: 16th - 25th April 2012

    Seminar Week: 9th - 13th January 2012
    2nd Semester: 6th January - 13th April 2012

    Easter break: 6th - 9th April 2012

    Exam Week: 16th - 25th April 2012
    Resit Week: 11th - 15th June 2012

    Bank Holidays: 7th May 2012; 4th - 5th June 2012; 27th August 2012

    Internships: Late April - August 2012


    Master 2 (Business Consulting Specialisaion)

    Seminar Week: 16th - 20th January 2012
    2nd Semester: 23rd January - 23rd March 2012
    Exam Week: 26th - 30th March 2012
    Resit Week: 11th - 15th June 2012

    Bank Holidays: 7th May 2012; 4th - 5th June 2012; 27th August 2012

    Internships: April - August 2012


    Master in European Business (2011/12)

    September Intake
    1st Semester: 5th September 2011 - 3rd February 2012
    Exam Week: 6th - 10th February 2012

    Christmas break: 19th December 2011 - 2nd January 2012

    2nd Semester: 27th February - 6th July 2012
    Exam Week: 9th - 13th July 2012

    Easter break: 6th - 9th April 2012
    Bank Holidays: 7th May 2012; 4th - 5th June 2012

    January Intake
    2nd Semester: 4th June - 12th October 2012
    Exam Week: 15th - 19th October 2012

  2. I am looking for accommodation in London. What can I do?

    Here are some useful ways to find information on accommodation in London:

    The intranet: Please check the intranet for accommodation advertised by students. This will require your login and password.

    Online: Try www.gumtree.com, www.findaproperty.com and www.hotproperty.co.uk

    The ESCP Europe Guide to London: We also provide accommodation information on our city guide. You should have received a copy when you arrived at the School. If you have lost yours, download the online version here.

    Accommodation Board: There is a board at reception which lists local vacancies.

    Accommodation at the London Campus: student residential rooms at the London campus are managed by the School. You will need to contact Jenny Mang to enquire as to the availability of rooms.

    Jenny Mang
    Assistant Management Accountant
    Room G54
    Email: jmang@escpeurope.eu
    Telephone: +44 (0)20 7443 8824

  3. As a student, am I exempt from paying Council Tax on my accommodation?

    Yes! All full-time students are exempt. The Programme Office will provide you with a letter as soon as you have handed in the A Form with your London address.  Please make sure you have included your full postcode. Do not send the letter until you get your first bill from the Council.

  4. Who do I need to contact to solve my administrative issues (letters, receiving/sending a fax, etc.)?

    The Programme Office are on hand to help wherever possible. You can send a fax from the Programme Office (£0.50 per sheet) and any fax received for you will be put in your pigeonhole.

  5. Where can I get a student Oyster Card form?

    You will be informed how to apply for student Oyster card on the day of your registration; you cannot apply for the student Oyster card before this time. It can take up to 10 days until you receive the card and it will be sent directly to your home address.

  6. Why haven't I received a letter from the School stating my address in the UK?

    To receive this letter you must hand in the form handed out on your first day, correctly and clearly filled out. Please make sure that you inform the Programme Office if you change your address or telephone number.

  7. How do I find out the dates and times of when my exams will be?

    When the examination timetable is available it will be emailed and posted on the student notice boards. Please make sure that you always check all the information provided to be sure where your exam will take place.

  8. Who do I need to contact to find out about job offers/careers advice?

    Please contact the Careers Service team in Room G21. Their office hours are Monday - Friday, 9am - 5pm. You can also visit the Careers Service or Events webpages for more information. 

  9. Who should I contact about languages timetable and classes?

    You should contact the Languages Coordinator Volker Wieland in Room F02. You can also get in touch via email.

  10. If the Programme Office is closed, how can I hand in my work/form?

    You can drop your document though the Programme Office letter box.

  11. Who should I inform if I cannot attend a lecture or examination?

    As with all courses, the expectation is that you will make yourself available for all teaching and examination sessions. Continuous absence will lead to disciplinary action being taken and students may be asked to withdraw from the programme.

    To authorise your absence, you must request permission from the professor in advance and complete an Absence Authorisation form from the Programme Office within one week of the class. You are also expected to take full responsibility for catching up on missed lectures, including obtaining any handouts that were provided.

    Medical certificates must be provided if you are absent because of illness, only NHS doctors or A&E staff in London are accepted at the discretion of the Director of Studies. In the unfortunate event of a bereavement in your immediate family, the Programme Office will require a copy of a death certificate or other suitable documentation to excuse any absence.

    If you fall ill during the examination, please raise your hand and an invigilator will attend to you. You must submit a doctor’s certificate to the Programme Office as soon as possible and not more than seven days after the date of the examination. The certificate must define the period the illness covers and the nature of the illness.

    If you fall ill before the start of your examination/s, you must submit a doctor’s certificate to the Programme Office as soon as possible and not more than seven days after the date of your first affected examination. This will be considered by the Assessment Board.

  12. How can I check my marks after the examination?

    As soon as we receive the marked exams in the Programme Office, we will upload the marks to the intranet and send an email to all the students informing them that the marks are available. Before checking your marks, you will be asked to answer a questionnaire for each professor.

  13. I need to contact a professor. How can I do it?

    You can find email addresses in the Course Outlines provided at the beginning of the term, or on the ESCP Europe web site via the email directory. If you cannot find the professor's email address, please contact the Programme Office and we will be happy to help.

  14. I cannot access my marks on the intranet. Who should I contact about it?

    If you cannot access due to financial problems, please contact the Paris Campus Financial Department. If you cannot access due to unpaid library fines, please contact the library to rectify the situation.

  15. What should I do to organise a conference call with companies for Company Project?

    You need to contact the IT Department (room: F62) to organise your conference call. Once you confirm with IT which room to use, please come to the Programme Office to reserve it. We work on a first come, first served basis, so please make sure you book your room far enough in advance.

  16. I need to call the company regarding my Company Project. Can I use a telephone in the school?

    You need to buy a telephone card and then make a phone call in one of the syndicate rooms.

  17. I haven’t received an email that was sent to all students.

    Please make sure that you always delete your emails and keep enough space to receive our messages. The same applies to pigeonholes, which should not be used for storage and should be kept clear.

  18. My student card was lost/stolen. What should I do?

    If you lose your student card, please go to finance department, You will need to pay £10 for the replacement, and then go to the IT department in Room F62 to pick up your new card.

    If the card was stolen, please present the police statement confirming it was stolen and a new card will be issued free of charge.

  19. I lost my course material (handouts) copy. How can I find the lecture notes?

    One copy of the course material will either be distributed during the lecture by the professor, or by pigeonhole. If you lose your copy, please access the e-learning platform to access and re-print the handouts.

  20. Can I use a binding machine in the school?

    Yes, there is a binding machine available in the Programme Office for use by students. If you do not know how to use it, please ask a member of the staff.

  21. I sent an email but haven’t received a reply.

    Please make sure that you ALWAYS write your full name and student number to make it easier for us to access your details and attend to your requests.

  22. I cannot find my question here…

    Please check the handbook given to you during registration or sent via email. You can also access this via the Programmes homepage. If you cannot find your answer there, please contact the London Programme Office and we will be happy to help you with your question.