This paper is an attempt to delineate a broad domain in the area of global performance management, so that ongoing research does not become so particularised and detailed that major activities of performance management – as globally practised across firms, industries and cultures – are ignored in the pursuit of increasingly constricted conceptualisations of ‘performance’. The authors, therefore, propose a research domain that further differentiates performance management systems by considering the complexity in performance criteria with special emphasis on inputs, processes and outputs, by looking at explicit and implicit performance approaches and by investigating the extent of global standardisation and local customisation in global performance management.
ENGLE A. D., FESTING M., DOWLING P. J., (2008), "State of origin: research in global performance management, a proposed research domain and emerging implications", European Journal Of International Management, pp 153-169, 17 p.
This paper, written by Marion Festing together with A.D. Engle and P.J. Dowling has provided the basis for a large research project on global performance management. The overall objective is to investigate to what extent multinational enterprises standardize their global performance management practices and to what extent they need to adapt their practices to the local cultures of the countries they are operating in.
These issues have been further developed in a paper by M. Festing, L. Knappert, J.P. Dowling and A.D. Engle on “Country-Specific Profiles in Global Performance Management – A Contribution to Balancing Global Standardization and Local Adaptation in MNEs “. This paper has won the best paper award at the 11th Conference on International Human Resource Management, Aston Business School, Birmingham in June 2010.
A first empirical study in the German/French context based on these ideas by Nathalie Lang, student of the MIM Programme, has led to the award of the “Best Master Thesis” by the German Human Resources Practitioners Organization “Bund der Personal Manager”. She has also won the best Thesis Award of the MIM programmes awarded during the MIM graduation ceremony in November 2010.
Out of 210 contributions to the IHRM-Conference this paper was selected in a multiple blind review process for the CIPD Best Paper Award. It addresses the challenge of balancing global standardization and local adaptation in global performance management (GPM). This challenge becomes obvious when the interplay between the organizational context and the country specific context in mutinational enterprises (MNEs) is discussed. To allow for a more systematic differentiation of the context-specific adaptations of GPM country-specific GPM profiles are introduced that are able to consistently and comprehensively capture the particularities of the various national contexts an MNE is operating in. These country-specific profiles are illustrated by using secondary empirical data mainly from Germany, the USA and China. The major contribution of this paper is to enhance the conceptualization of global performance management systems by systematically identifying country-specific characteristics of global performance management and providing empirical evidence from secondary data analysis. This paper is one of the results of an international research project in cooperation with Peter J. Dowling, LaTrobe University in Melbourne/Australia, and Allen D. Engle, Eastern Kentucky University/USA. At the same time the doctoral dissertation project of Lena Knappert, Ph.D. student in the Berlin Campus Ph.D. programme, contributes to this research project.
FESTING, M., KNAPPERT, L., DOWLING, P. J., ENGLE, A. D. (2010), “Country-Specific Profiles in Global Performance Management – A Contribution to Balancing Global Standardization and Local Adaptation in MNEs “, 11th Conference on International Human Resource Management, Aston Business School, Birmingham, June, 9-12.