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Executive Education: Open Programmes

Leadership Transformation
Carlo Fontana Giusti
Short programme
Duration: 2 days
Language: English
Campus: London
Dates: July 2018

Taught by:

Dr Carlo Fontana Giusti
Founding partner at Facilitation Zone
Adjunct Professor, ESCP Europe

All enquiries:

Francesco Morrone

Deputy Head of Executive Education
Mobile: +44 (0)7702 930635
Office: +44 (0)20 7443 8816


Research has continuously proven that a great deal of personal, team and organisational potential is lost due to a lack of personal and interpersonal awareness and skills. For example:

  • 70% of the top reasons for losing customers relate to a lack of social and emotional intelligence (The Forum Corporation on Manufacturing and Service Companies, 2004)
  • 50% of time wasted in business is due to lack of trust (John O.Whitney, Director, Center for Quality Management, 2002)
  • Top reasons why careers are derailed are related to a lack of social and emotional intelligence (Center for Creative Leadership, 2005; Stanford University, 2001)
  • "80-90% of the competencies that differentiate top performance are in the domain of emotional intelligence." (Daniel Goleman, 1998).
  • "Emotional intelligence is more than twice as predictive of business performance than purely cognitive intelligence." (Gerald Mount, 2006)
  • "Leaders with higher social and emotional intelligence produce more powerful business results and greater profitability." (Steven Stein, 2009)

Research has also demonstrated that personal and organisational investments in social and emotional intelligence programmes are highly beneficial. For example, research conducted on Pepsico and Sanofi-Aventis showed that Return On Investment (ROI) on social and emotional intelligence programmes ranged from 600 to 1,000% (Cherniss, Emotional Intelligence in Organizations, 2003; Dr. David McClelland, Journal of Psychological Science, 2008).


The aim of this 'coaching methodology' training is to provide you with the best practices needed in order to develop your social and emotional intelligence, thus allowing you to develop your potential as a leader in both your organisation and personal life.


The course is designed for professionals, executives and line managers involved in interacting and managing people, both within and separate to their team. It is also created for those interested in developing their own potential in managing interpersonal relationships, and being more creative and impactful in their professional and personal lives.

Average participants in class: 10

Admission Criteria

All enquiries:

Francesco Morrone
Deputy Head of Executive Education
Mobile: +44 (0)7702 930635
Office: +44 (0)20 7443 8816

Academic Direction

Dr Carlo Fontana Giusti
is Adjunct Professor of Leadership and Organisational Behavior at ESCP Europe. He teaches both postgraduate students and corporate clients on topics such as: Leadership, Conflict Management, Problem Solving and Decision Making, Communication Effectiveness, and Change Management.

Carlo is a partner in Facilitation Zone, a specialist in facilitating organisations, teams and individuals to achieve higher levels of performance and well-being. His work is mainly focused on removing the obstacles that lay between the strategy and its execution. Part of his work consists of executive coaching to teams and individuals.

Prior to this, Carlo worked several years at McKinsey & Company, a multinational management consulting firm advising the top management of leading companies and institutions on issues of strategy, organisation, technology and operations. In McKinsey & Company, he worked for Banking, Oil & Gas, Power, Media & Entertainment, Telecom and Travel & Logistic sectors on many different issues. His work mainly concerned strategy, organisation, turn-around and business development. Before joining McKinsey, Carlo worked as a Lieutenant for the Guardia di Finanza, a military police Corps specialising in fiscal crimes.

He holds a Master in Science in Statistics and Economics (University of Rome, 'La Sapienza'), a Master in Business and Administration (INSEAD, France and Singapore), and a Master in Expressive Counseling and Art Therapy (ASPIC, Rome). He is currently completing a Master in Ontological Coaching (Newfield Network, Amsterdam).

Fees and financing

Registration fee for participants is £2,500.
Early bird discount of 10% applicable for those joining before the end of June.
Discounts for PhD students available upon request.





ESCP Europe Alumni


Key points
  • Enhancing creativity and innovation
  • Improving trust and collaboration
  • Becoming a truely powerful listener
  • Communicating in difficult situations
  • Influencing your most difficult colleagues
  • Creating high-performing teams
  • Leadership
  • Coaching skills
  • Building your personal development plan

Learning Outcomes

Participants will benefit from:

  • A greater awareness of where you stand regarding your main leadership skills
  • Powerful methods and frameworks to apply in your daily life
  • An understanding of the main interpersonal dynamics and how to manage them
  • A personal development plan on which to work after the training

Optional: Upon request, you may receive some individual coaching sessions on your personal development plan after the programme is complete. Please ask Francesco Morrone for more information.

Pedagogical Approach

This is an interactive course which leverages some of the most important and impactful techniques and theories on leadership and human behaviour. There will be a mix of group games, role plays, fishbowls, group debates, one-to-one conversation, etc.

The ratio will be approximately 80% practice and 20% theory.

The course will be based on a coaching methodology and will be led by a professional executive coach with years of experience in different industries and countries.

Learning will be solicited through several different channels: somatic, visual, auditory, intellectual and emotional.

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