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Kerstin Alfes is a Professor of Organisation and Human Resource Management at ESCP Europe, Campus Berlin. She is the Academic Director for the Master in European Business (MEB) at the Berlin Campus. Prior to joining ESCP Europe, Kerstin was a Senior Lecturer at Kingston University London and an Assistant Professor at Tilburg University (The Netherlands). Kerstin completed her Habilitation (2014) and her Dr. rer. oec. (PhD equivalent, 2008) at the University of Bern (Switzerland) and received her Master Degree (Diplom-Kauffrau) from the University of Mannheim (Germany) in 2004.

Kerstin’s research interests include Strategic Human Resource Management, employee engagement, overqualification and volunteering. She has published extensively in leading peer-reviewed journals including Human Resource Management, Human Resource Management Journal, Journal of Vocational Behavior and International Journal of Management Reviews. Kerstin has raised research funding from the Economic and Social Research Council, National Institute for Health Research, Chartered Institute of Personnel and Development, and industry. Recently, she worked with a team of researchers based at the Institute of Employment Studies, University of Sussex, the University of Warwick and the University of Kent in conducting an evidence synthesis on employee engagement.

Kerstin teaches courses on Organisation and Human Resource Management on graduate, post-graduate and Executive levels in various programs at ESCP Europe. She also consults practitioners in the development and successful implementation of engagement strategies, and serves as a keynote speaker at practitioner conferences and seminars. 

Organizational Behavior
HR Management
Organization
Ethics
Corporate Social Responsibility

Book

RODRIGUES, R., GUEST, D., CARLA, T. and K. ALFES (2015), Who benefits from independent careers ? Employees, organizations, or both ?, JOURNAL OF VOCATIONAL BEHAVIOR, Vol. 91, pp. 23-34 (13 p.).
ALFES, K., SHANTZ, A. and K. BAILEY (2016), Enhancing volunteer engagement to achieve desirable outcomes: What can non-profit employers do ?, VOLUNTAS, 27, Issue 2, 595-617.
ALFES, K., SHANTZ, A. and R. ALAHAKONE (2016), Testing additive versus interactive effects of person-organization fit and organizational trust on engagement and performance, PERSONNEL REVIEW, Vol. 45, Issue 6, pp.1323 - 1339.
ALFES, K., SHANTZ, A. and S. VAN BAALEN (2016), Reducing perceptions of overqualification and its impact on job satisfaction: The dual roles of interpersonal relationships at work, HUMAN RESOURCE MANAGEMENT JOURNAL, Vol. 26, Issue 1, pp. 84-101.
SAKSIDA, T., ALFES, K. and A. SHANTZ (2017), Volunteer Role Mastery and Commitment: Can HRM Make a Difference?, INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT (THE), Vol. 28, Issue 14, 2062-2084.
SHANTZ, A., ALFES, K., TRUSS, C. and E. SOANE (2015), Drivers and Outcomes of Work Alienation: Reviving a Concept, JOURNAL OF MANAGEMENT INQUIRY, 24 Issue 4, 382-393.
SHANTZ, A. and K. ALFES (2015), Work Engagement and Voluntary Absence: The Moderating Role of Job Resources, EUROPEAN JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY, 24, Issue 4, 530-543.
ALFES, K., SHANTZ, A. and T. SAKSIDA (2015), Committed to whom ? Unravelling how volunteers ? perceived impact on beneficiaries influences turnover intentions and volunteer performance, VOLUNTAS, 26, Issue 6, 2479-2499.
SHANTZ, A., ALFES, K. and G. LATHAM (2016), The Buffering Effect of Perceived Organizational Support on the Relationship between Work Engagement and Behavioral Outcomes, HUMAN RESOURCE MANAGEMENT, 55, Issue 1, 25-38.
SHANTZ, A., SAKSIDA, T. and K. ALFES (2014), Dedicating Time to Volunteering: Values, Engagement, and Commitment to Beneficiaries, APPLIED PSYCHOLOGY, 63, Issue 4, pp. 671-697.
SHANTZ, A., ALFES, K. and C. TRUSS (2014), Alienation from Work: Marxist Ideologies and 21st Century Practice, INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT (THE), 25, Issue 8, 2529-2550.
CONWAY, E., MONKS, K., FU, N., TRUSS, C. and K. ALFES (2016), Demands or resources ? The relationship between HR practices, employee engagement, and emotional exhaustion within a hybrid model of employment relations, HUMAN RESOURCE MANAGEMENT, 55, Issue 5, 901-917.
GATENBY, M., REES, C., ALFES, K., TRUSS, C. and E. SOANE (2015), Managing change, or changing managers ? The role of middle managers in UK public service reform, THE PUBLIC MANAGEMENT REVIEW, 17, Issue 8, 1124-1145.
ALFES, K. (2013), Perceived overqualification and performance. The role of the peer group, ZEITSCHRIFT FUR PERSONALFORSCHUNG, 27, Issue 4, 314-330.
ALFES, K., SHANTZ, A., TRUSS, C. and E. SOANE (2013), The Link between Perceived Human Resource Management Practices, Engagement and Employee Behaviour: A Moderated Mediation Model, INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT (THE), 24, Issue 2, 330-351, Emerald Citations of Excellence for 2016.
TRUSS, C., SHANTZ, A., SOANE, E., ALFES, K. and R. DELBRIDGE (2013), Employee Engagement, Organisational Performance and Individual Wellbeing. Exploring the Evidence, Developing the Theory, INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT (THE), 24, Issue 14, 2657-2669.
SOANE, E., SHANTZ, A., ALFES, K., TRUSS, C., REES, C. and M. GATENBY (2013), The Association of Meaningfulness, Well-Being, and Engagement with Absenteeism: A Moderated Mediation Model, HUMAN RESOURCE MANAGEMENT, 52, Issue 3, 441-456.
ALFES, K., TRUSS, C., SOANE, E., REES, C. and M. GATENBY (2013), The relationship between line manager behavior, perceived HRM practices and individual performance: Examining the mediating role of engagement, HUMAN RESOURCE MANAGEMENT, 52, Issue 6, 839-859.
SHANTZ, A., ALFES, K., TRUSS, C. and E. SOANE (2013), The role of employee engagement in the relationship between job design and task performance, citizenship and deviant behaviours, INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT (THE), 24, Issue 13, 2608-2627.
ALFES, K., SHANTZ, A. and C. TRUSS (2012), The link between perceived HRM practices, performance and wellbeing: The moderating effect of trust in the employer, INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT (THE), 22, Issue 4, 409-427.
REES, C., ALFES, K. and M. GATENBY (2012), Employee voice and engagement: connections and consequences, INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT (THE), 24, Issue 14, 2780-2798.
ALFES, K. and N. THOM (2010), Rolle und Kompetenzen von Personalverantwortlichen: Ergebnisse einer aktuellen Studie in Organisationen der Deutschschweiz, PERSORAMA, 34, Issue 2, 46-50.
ALFES, K., TRUSS, C. and J. GILL (2010), The HR Manager as Change Agent: Evidence from the Public Sector, JOURNAL OF CHANGE MANAGEMENT, 10, Issue 1, 109-127.
ALFES, K. (2007), Im Umbruch, PERSONAL, 59, Issue 12, 23-25.
BAILEY, C., MADDEN, A., ALFES, K. and L. FLETCHER (2017), The Meaning, Antecedents and Outcomes of Employee Engagement: A Narrative Synthesis, INTERNATIONAL JOURNAL OF MANAGEMENT REVIEWS, 19, Issue 1, 31-53.
TRUSS, C., ALFES, K., SHANTZ, A. and A. ROSEWARNE (2012), Still in the Ghetto ? Experiences of Secretarial Work in the 21st Century, GENDER, WORK & ORGANIZATION, 20, Issue 4, 349-363.
SOANE, E., TRUSS, C., ALFES, K., SHANTZ, A., REES, C. and M. GATENBY (2012), Developement and application of a new measure of employee engagement, HUMAN RESOURCE DEVELOPMENT INTERNATIONAL, 15, Issue 5, 529-547.
SHANTZ, A., ALFES, K. and L. AREVSHATIAN (2016), HRM in healthcare: the role of work engagement, PERSONNEL REVIEW, 45, Issue 2, 274-295.
SHANTZ, A., AREVSHATIAN, L., ALFES, K. and K. BAILEY (2016), The Effect of HRM Attributions on Emotional Exhaustion and the Mediating Roles of Job Involvement and Work Overload, HUMAN RESOURCE MANAGEMENT JOURNAL, 26, Issue 2, 172-191.
ALFES, K., ANTUNES, B. and A. SHANTZ (2017), The management of volunteers – What can human resources do? A review and research agenda, INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT (THE), 28, Issue 1, 62-97.
FLETCHER, L., ALFES, K. and D. ROBINSON (2016), The relationship between perceived training and development and employee retention: the mediating role of work attitudes, INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT (THE), in press.
BAILEY, K., MADDEN, A., ALFES, K., SHANTZ, A. and E. SOANE (2017), The mismanaged soul: Existential labor and the erosion of meaningful work, HUMAN RESOURCE MANAGEMENT REVIEW, Vol. 27, Issue 3, 416-430.
ALFES, K. and N. LANGNER (2017), Paradoxical leadership – Understanding and managing conflicting tensions to foster volunteer engagement, ORGANIZATIONAL DYNAMICS, Vol. 46, Issue 2, 96-103.
VELD, M. and K. ALFES (2017), Human Resource Management, Climate and Employee Well-being: Comparing an Optimistic and Critical Perspective, INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT (THE), Vol. 28, Issue 2, 2299-2318.
ALFES, K., BAILEY, K., MADDEN, A., FLETCHER, L., ROBINSON, D., BUZZEO, J. and G. CURRIE (2015), Evaluating the evidence on employee engagement and its potential benefits to NHS staff : a narrative synthesis of the literature, HEALTH SERVICE AND DELIVERY RESEARCH, Vol. 3, issue 26, 452.
MADDEN, A., BAILEY, K., ALFES, K. and L. FLETCHER (2018), Using narrative evidence synthesis in HRM research: an overview of the method, its application and the lessons learned, HUMAN RESOURCE MANAGEMENT, 57(2), pp. 641-657.
ALFES, K., SHANTZ, A. and A. RITZ (2018), A multilevel examination of the relationship between role overload and employee subjective health: The buffering effect of support climates, HUMAN RESOURCE MANAGEMENT, 57(2), pp. 659-673.
HEWETT, R., SHANTZ, A., MUNDY, J. and K. ALFES (2018), Attribution Theories in Human Resource Management Research: A Review and Research Agenda, INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT (THE), 29(1), pp. 87-126.
BREAUGH, J., RITZ, A. and K. ALFES (2018), Work Motivation and Public Service Motivation: Disentangling Varieties of Motivation and Job Satisfaction, THE PUBLIC MANAGEMENT REVIEW, Vol. 20, Issue 10, pp. 1423-1443.
SOANE, E., BOOTH, J., ALFES, K., SHANTZ, A. and K. BAILEY (2018), Deadly combinations: How leadership contexts undermine the activation and enactment of followers’ high core self-evaluations in performance, EUROPEAN JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY, 27(3), pp. 297-309.
CONWAY, E., MONKS, K., FU, N., BAILEY, K. and K. ALFES (2018), Reimagining alienation within a model of engagement: Evidence from the public sector in Ireland and the UK, INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT (THE), in press.

Review of a book; an article; a research

ALFES, K., TRUSS, C. and J. GILL (2009), Transforming the Learning and Skills Council, European Case Clearing House.
HAYES, D. and K. ALFES (2002), Anthrax, Aids and the Issue of Intellectual Property Rights, Business cases.

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