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Chair ofTechnology and Operations Management

Prof.Dr. Chuanwen Dong, Technology and Operations Management, Berlin campus, ESCP Europe“It is the best of times, it is the worst of times, it is the age of wisdom, it is the age of foolishness…”

When the first assembly line was introduced to revolutionize production, it might have been difficult for even the smartest minds in that era to foresee the advancement of today’s Technology and Operations Management. Over the years, they have greatly changed the world around us.

And we will be even more dependent on Technology and Operations Management in the coming future. We are facing an unstable global business environment and fierce international competitions, and above all, a home running out of its resources to sustain life. New technologies (such as green energy resources, big data analytics, autonomous vehicles, etc.) and novel operational strategies (such as cleaner production, green logistics, reverse supply chain management, etc.) would be the key to our sustainable development.

Would you join me to investigate and contribute to the exciting topic of Technology and Operations Management? – one day, we will all be proud of having worked hard for a more sustainable world for our kids.

- Prof. Dr. Chuanwen Dong

We offer the following courses:

Bachelor in
Management (BSc)

  • Operations Management (core)
  • Supply Chain Management (elective)
Go to the programme

Master in

  • Operations Management (core)
  • Supply Chain Management (elective)
Go to the programme


Research approach

We apply a wide range of research methods, including systematic literature review, Delphi studies, analytical modelling, and empirical validation. We are especially interested in quantitative operations management models, analysis, and algorithms.

Research topics

Sustainable Supply Chain Management

Shifting freight from fast (e.g., air, road) to slow (e.g., rail, waterway) transport modes can substantially improve the economic and environmental performance of logistics systems. Regrettably, even with technology and regulations developing over the last few decades, modal shifts have remained modest at best.

We argue that this is partly the result of a failure to take a holistic supply chain view of the transportation decisions, By jointly optimizing the entire supply chain including transportation, inventory management, production, etc., we can move from a “local optima” to a relatively “global optima”, and reduce cost and emissions at the same time.

Supply Chain Digitalization

Facing various challenges in sustainably and digitalization, we will most likely be even more dependent on the support from various technologies in the coming future.

Over the years, related research in this field is rich. When the keyword “technology AND transportation” is inserted into Google Scholar, more than three million articles can be found. But the question is, what are the major emerging technologies in the field of supply chain management, and how will they impact firms’ operations?

We have proposed a novel approach to combine the perspectives from academia, industry, as well as government, and converge to commonly-acknowledged emerging technologies. After that, we analyze their impact on supply chain management and discuss future research opportunities.

Physical Internet

How will tomorrow’s logistics network look like? Will it be able to tackle the economic (e.g., profitability), social (e.g., congestions), and environmental (e.g., carbon emissions) sustainability challenges?

The Physical Internet (PI) is regarded as a paradigm-breaking concept to tackle the sustainability challenge. The concept originates from its metaphor, the Digital Internet (DI): Whereas the Digital Internet transfers digital data smoothly among users, the Physical Internet moves physical objects seamlessly through an open and interconnected logistics network.

Despite a novel concept, the research in PI is in an early stage. We aim to contribute to the PI research by developing quantitative logistics models to support its theory building and practical implementation.

Focus on:
Recent publications


Dong, C., S. Transchel, K. Hoberg. 2018. An inventory control model for Modal Split Transport: A Tailored Base-Surge approach. European Journal of Operational research 264(1) 89-105.


Dong, C., R. Boute, A. McKinnon, M. Verelst. 2018. Investigating synchromodality from a supply chain perspective. Transportation Research Part D: Transport and Environment 61(A) 42-57.


Dong, C. A supply chain perspective of synchromodality to increase the sustainability of freight transportation. 4OR - A Quarterly Journal of Operations Research 16(3) 339-340.


Dong, C., R. Boute, 2019. The Beer Transportation Game: How to decarbonize logistics by moving freight to sustainable transport modes. INFORMS Transactions on education. Forthcoming.

Find an overview

Team and contact

Prof. Dr. Chuanwen Dong, Assistant Professor for Technology and Operations Management, Berlin Campus, ESCP Europe

Prof. Dr. Chuanwen Dong

Assistant Professor for Technology and Operations Management